Can I keep my BT email address?
How much will the installation cost?
Should I renew my contract with my current supplier?
How much will the Service Cost?
Will Virgin Media dig up the roads?
Where in relation to my house will the connection point be in the road?
Will the fibre go directly into my home?
How do I alert VM to the fact that I already have my own ducting in my garden?
Do I still need my BT landline?
Will I be able to use my present BT phones to make calls over the internet?
What do I do if I want to sign up to Virgin Media but am currently with another supplier?
Am I tied into Virgin Media once I have signed up?
Will the £300 network installation fee be the same regardless of when I sign up?
Will digging my own trench and/or ducting reduce my Network Installation Fee?
Can I dig up my own garden to accommodate the Fibre?
I run my business from home. Can I have two separate contracts: one for the business and one for residential?
I own an annexe which I rent out. Do I have to pay the Network Installation Fee twice?
I am a landlord. Can my tenants have their own contract with Virgin Media?
I live in a flat – will there be one box for the whole house/building or does each flat get its own box?
Will VM offer business rates/contracts all to businesses in the Virtual Town? If so are Virgin Media offering a separate business package or are they the same rates found on the Virgin Media Business website?
When I call the VM Business Customer Service number 0808 115 9567, will they be able to talk through my needs?
Am I right in saying that if I take a VM Business contract, for my business run out of my home then I am unable to take a VM TV service in the same contract?
I run a business from the annex of my house, but I do not pay business rates (the council tax associated with this building is covered by the council tax paid I pay for my home? Can I take a VM business contract for this business?
Do I then take a separate contract for my home?
Can anyone choose to have a business package or are there constraints?
Where can people find the business packages and their costs on the VM website?
Will people who sign up their business (before 31.07.17) use the same method/journey as residential packages – i.e. CableMyStreet?
I work from home two days a week and currently the company I work for pays for the BT line rental for a separate line for phone. How would this work if I chose to take the VM service for my home?