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Virgin Media are building a Superfast Fibre Network in Test and Dun Valleys

After three years of a lot of hard work by local champions, superfast broadband is now coming to a number of villages in the Test and Dun Valleys, via a brand new FTTP network being built by Virgin Media.

All Phase 1 Villages and most of Phase 2 are now live !!

First Test and Dun Valleys’ villagers able to experience ultrafast broadband speeds

Ultrafast broadband now available to around 640 premises
Offering broadband speeds up to 362Mbps
First resident connected and has helped revolutionise her family’s life

Read more here.

Working with Virgin Media, we have put together some information about how the sales and installation process will work which you can find here.

Please remember, all Test and Dun Valley residents who choose to take up the Virgin Media service will now no longer be required to pay a £300 network installation fee at the point they take out the service. People that have already paid this fee have now been refunded.

Forthcoming Sales Events

The Virgin Media (VM) sales teams* will be visiting Phase 2 villages soon. Keep an eye out for dates here.

West Tytherley- Thursday 5th September, King Edward’s Hall, 6-8pm

*The VM sales team for the Test and Dun Valleys are: Steven Fear, Gareth Duggan, John McNally, Hari Panthin, Constantin Pails, Martyn Faulks (Manager)

Those resident in villages which have already gone live, who may have missed similar in events in their own village, are welcome to attend any forthcoming events.

As villages go live, VM reps will be visiting each house and, if no one is home, they will leave a contact number for people to call to be able to make an appointment.

The remaining villages of Winterslow and Firsdown will be going live in 2019 so keep checking this page for progress.

Please note, in some instances you can now sign up for Virgin Media online or via their call centres. Phase 1 premises (Chilbolton, Goodworth Clatford, Wherwell, Stockbridge, Kings Somborne, Michelmersh and Timsbury) have been audited and if the installation is deemed as being straightforward it has been opened up for general sales enquiries. Other premises that have long driveways (or obstacles) or other special situations such as listed buildings will still require a home visit to assess the installation requirements. If a home visit is required you will be asked for your address details and contact numbers and someone will be in touch.

Go online at www.virginmedia.com or call 0345 454 1111

Build Status

The Phase 2 build is nearing completion. Winterslow and Firsdown builds should be completed by the end of the year.

Update on Broadband for West Tytherley

Following on from various requests from residents we thought it would be helpful if the WTBB group provided a brief update on broadband for the village:

BT/Other Providers

As you may have noticed BT have apparently been laying fibre to the cabinet (FTTC) outside the church. This will be coming from the Lockerley Cabinet where there is already fibre available.

As you will be aware FTTC IS an improvement on what the village has at the moment and was promised to us by BT by the end of 2018. FTTC provides greater speeds, but they are still delivered over the original copper cabling that supplies each of our homes. This means that the speeds are affected by deteriorating copper cables, the weather and of course distance. The further you are from the cabinet, the less speed you will receive.

There has also been talk of some properties being offered Fibre To The Property (FTTP) by BT. While a very few properties may have FTTP via BT ducting, we suspect that the majority of it will come in over poles rather than in the ground. The fibre obviously does not deteriorate nor is it affected by weather or distance.

It is not clear exactly who in the village will be offered what by BT, but if you want to know what you might be able to get or the status of your house in their plans then we recommend that you go to www.BTopenreach.co.uk and click on the Fibre First link on the home page. You are then asked to enter your postcode etc.

What does all this mean for the residents of West Tytherley and Frenchmoor?

  • Given that BT is upgrading its service to the village, residents may well be offered a new BT contract with improved broadband services (usually, this would be for a minimum of 2 years).
  • The decision to renew such a contract is obviously entirely at the resident’s discretion.
  • Given that VM services will be available in less than two months in the village, it might be worth waiting before renewing any broadband contracts until the VM network is built and live. That way a proper comparison between the two providers can be made and an informed decision reached.

And Finally…

  • We will keep our website updated with all the latest information. It is always worth checking the website on a regular basis.
  • You may hear information on this project from other sources, but if it doesn’t appear on this website (or issued directly by Virgin Media) then bear in mind it may not be authentic.
  • If you have any further questions, having read the information, please contact wtbbg@tvneed4speed.co.uk and we will endeavour to answer them.